Terms & Conditions

Welcome to ElixaGlow.com! These terms and conditions outline the rules and regulations for the use of ElixaGlow's website, located at ElixaGlow.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use ElixaGlow.com if you do not agree to all of the terms and conditions stated on this page.

1. General Terms

By using this website, you agree to comply with and be bound by the following terms and conditions. The terms "ElixaGlow," "we," "us," or "our" refer to the owner of the website. The term "you" refers to the user or viewer of our website.

2. Product Availability

All products featured on ElixaGlow.com are available in limited quantities. Once a product sells out, it may not be restocked. We aim to bring unique products from around the world to our early customers, and as such, we cannot guarantee future availability of any item after it has sold out.

3. Pricing and Payment

All prices on ElixaGlow.com are listed in U.S. Dollars (USD). We reserve the right to change our prices at any time without notice. Any discounts, promotions, or special offers will be subject to their specific terms and conditions, and we reserve the right to modify or terminate them at our discretion.

Payment for purchases is required at the time of order. We accept a variety of payment methods, which will be displayed at checkout. All payments are processed securely, and we do not store your payment information.

4. Shipping and Delivery

We aim to process and ship orders within 7-11 business days, excluding weekends and public holidays. Shipping times and fees may vary depending on your location and the shipping method chosen at checkout. We will provide you with a tracking number once your order has been dispatched.

Please ensure that your shipping address is correct. We are not responsible for delays or lost packages resulting from an incorrect address provided by the customer.

5. Returns and Refunds

Due to the limited nature of our products, we have a strict return policy. If you receive a defective or incorrect item, please contact us within 7 days of receiving your order at support@ElixaGlow.com or WhatsApp: +17373439114, and we will assist you with a replacement or refund.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it. Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

Refunds will be processed to your original method of payment within 7-10 business days after we receive and inspect the returned item.

6. Intellectual Property

All content on ElixaGlow.com, including but not limited to images, text, graphics, logos, and product descriptions, is the property of ElixaGlow or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from this website without express written permission from us.

7. Limitation of Liability

ElixaGlow is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services. This includes, but is not limited to, loss of profits, data, or other intangible losses.

While we strive to provide accurate and up-to-date information, we cannot guarantee that the content on our website is free of errors or omissions. You use the site and our products at your own risk.

8. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the United States, and any disputes arising out of or relating to these terms shall be resolved in the appropriate courts located in the United States.

9. Changes to Terms and Conditions

ElixaGlow reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically. Continued use of the website after any changes constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions about these terms and conditions, please contact us via email at support@ElixaGlow.com or WhatsApp at +17373439114.

By using ElixaGlow.com, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.