Privacy Policy

At ElixaGlow.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect various types of information in order to provide you with the best possible shopping experience. The information we collect may include:

a) Personal Information

When you make a purchase or interact with our website, we may collect personal information such as:

• Name
• Email address
• Shipping address
• Phone number (including WhatsApp)
• Payment information (we do not store your credit card details)

b) Non-Personal Information

We also collect non-personal information, such as:

• IP address
• Browser type
• Device information
• Pages you visit on our website
• Time spent on our site

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and fulfill your orders, including shipping and payment processing.
• To communicate with you regarding your orders or any inquiries you may have.
• To improve our website and provide a more personalized shopping experience.
• To send you promotional offers, updates, and newsletters (if you opt-in to receive them).
• To detect and prevent fraud or unauthorized transactions.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. This includes secure socket layer (SSL) encryption for all transactions on our site.

However, no method of transmission over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Third-Party Services

We may share your information with trusted third-party service providers to help us operate our business. This may include:

• Payment processors
• Shipping carriers
• Analytics providers (such as Google Analytics)
• Email marketing services

These third-party providers have access to your information only to perform specific tasks on our behalf and are required to protect your data in compliance with applicable privacy laws.

We do not sell, trade, or rent your personal information to any third parties.

5. Cookies and Tracking Technologies

ElixaGlow.com uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.

You can choose to disable cookies in your browser settings. However, please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features.

6. Your Rights

You have the right to:

• Access and request a copy of the personal information we hold about you.
• Request the correction of inaccurate or incomplete information.
• Request the deletion of your personal information (subject to certain legal requirements).
• Opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly at support@ElixaGlow.com.

7. Children’s Privacy

ElixaGlow.com is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have inadvertently collected information from your child, please contact us at support@ElixaGlow.com, and we will promptly delete the data.

8. International Data Transfers

As ElixaGlow.com operates globally, your personal information may be transferred to and processed in countries outside of your own. By using our website, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

We ensure that all international data transfers comply with applicable privacy laws and use appropriate safeguards to protect your data.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically to stay informed of how we protect your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

• Email: support@ElixaGlow.com
• WhatsApp: +17373439114

By using ElixaGlow.com, you agree to the collection and use of your information as outlined in this Privacy Policy.